Last Updated: February 27, 2026 Effective Date: February 27, 2026
Special Notice
Topuplist (hereinafter referred to as "we," "us," or "our"), operated by HyperFighters Tech & Trade Limited, attaches great importance to user privacy and personal information protection. When you use our products and/or services, we may collect and use your relevant information. We understand the significance of personal data and are committed to adopting appropriate security measures to protect your information in accordance with applicable laws and regulations, and adhere to the principles of "lawfulness, legitimacy, and necessity" to protect the security of your personal information.
This Privacy Policy is closely related to the Topuplist platform (https://www.topuplist.com) services you use and the various business functions included in such services (collectively referred to as "our products and/or services").Before using Topuplist products or services, please carefully and prudently read and fully understand all terms, especially those regarding the exemption or limitation of liability, governing law, and dispute resolution (highlighted in bold). If you do not agree to any part of this Policy, you should stop accessing Topuplist immediately.
How We Collect and Use Your Personal Information
To provide you with our products and/or services, we need to collect information in two categories:
Necessary Information: Information required for basic functions (e.g., account registration, transaction processing). If you refuse to provide this, you will not be able to use our services.
Optional Information: Information for additional features (e.g., personalized recommendations). Refusal will only affect the specific feature but not basic service usage.
Legal Basis for Processing: In accordance with applicable laws, we process your information based on:
The necessity to fulfill a contract with you (e.g., completing a top-up order).
Compliance with legal obligations (e.g., AML/KYC requirements).
Based on information already made public by you or your guardian, or through legitimate news reporting channels.
Your authorized consent.
What Personal Information We Collect
When you create a Topuplist account, purchase products, contact customer service, or participate in surveys, we may collect the following:
Account Information: Username, mobile phone number, email address, and login password.
Identity Verification Information (only when triggered by risk control or legally required): ID card/passport photographs, masked/redacted bank card information and billing screenshots, and proof of card ownership.
Transaction Records: Top-up records, purchase history, virtual goods redemption codes, and discount codes.
Device and Location Information: IP address, hardware model, operating system version, unique device identifiers (e.g., IMEI/IDFA), browser type, and geographical location (inferred via IP address).
Contact Records: Text or voice records of your communications with customer service.
How We Use Your Personal Information
We use your information for the following purposes:
Transaction Fulfillment: To process payments, verify identities, and deliver digital goods or direct top-ups.
Security & Risk Control: To prevent fraud, identify hacker attacks, verify high-risk transactions, and safeguard the security of your funds.
Information Push: To send you notifications about latest product releases, promotional activities, and policy updates. You may opt out of marketing emails at any time.
Service Optimization: To analyze usage trends and improve our platform's user experience.
Use of Cookies and Similar Technologies
Topuplist uses "Cookies," pixel tags, and web beacons to:
Remember your preferences (language, region).
Measure advertising effectiveness and search activity
Manage login sessions and ensure transaction security. You can disable Cookies via your browser settings, though some features of the Platform may become unavailable as a result.
Sharing, Public Disclosure, and Transfer of Personal Information to Third Parties
Sharing: We will not share your information with any company outside of Topuplist, unless:
Your explicit consent has been obtained;
Sharing with strategic partners who provide order fulfillment, logistics delivery, payment processing, or risk assessment services (limited to what is strictly necessary);
Required by legal proceedings, or mandatory administrative or judicial requirements.
Disclosure and Transfer: Only in the event of a merger, acquisition, or asset transfer, where personal information transfer is involved, we will require the new holder to remain bound by this Policy.
Measures for the Protection of Personal Information
Technical Measures: We employ AES-256 encrypted storage, SSL/TLS 1.3 transport encryption, SHA-256 hashing/desensitization technology, and multi-factor authentication to effectively prevent data from being tampered with or leaked.
Security Architecture: Our platform infrastructure is deployed in a rigorously hardened environment, equipped with TB-level Anti-DDoS capabilities.
Incident Response: We have established a dedicated emergency response team. In the unfortunate event of a security incident, we will promptly inform you of the risks and remedial measures in accordance with regulatory requirements.
Storage Location and Retention Period of Personal Information
Storage Location: Personal information collected and generated during our operations is stored within the Hong Kong Special Administrative Region.
Cross-Border Transfer: For cross-border top-up services, in order to complete the transaction, your necessary top-up information (such as Game UID and Server) may be transmitted to the jurisdiction where the game publisher is located. We will ensure that the receiving party provides adequate technical safeguards.
Retention Period: Personal information is retained only for the minimum period necessary to fulfill the purposes outlined in this Policy, or for the duration required by applicable laws and regulations (e.g., financial records must be retained for a minimum of 5 years).
Managing Your Personal Information
You may exercise the following rights through your Topuplist account settings or by contacting customer service:
Access & Correct: Update your account details and preferences.
Delete: Request deletion of your data if we violate laws or the service is terminated.
Withdraw Consent: Change the scope of your authorization or withdraw it entirely. To exercise these rights, please contact us at [email protected]. We will respond within 15 business days after verifying your identity.
Protection of Minors
In accordance with the Terms of Use, Topuplist strictly prohibits minors from purchasing goods. If you are a minor under 18 years of age, please immediately stop using our services. If a guardian discovers that a minor has used the platform without consent, please contact us for information deletion.
Third-Party Websites and Services
Our platform may contain links to third-party sites. Information collected by third parties is governed by their own privacy policies. We encourage you to review their terms before submitting any data.
Amendments to this Policy
Topuplist may update this Privacy Policy from time to time. Without your explicit consent, we will not diminish the rights you are entitled to. Major changes will be notified through prominent means such as platform announcements, pop-up notifications, or email.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data processing practices, please contact us at:
Email:
Registered Address:
HyperFighters Tech & Trade Limited (Hong Kong)
The Topuplist team is committed to making every effort to protect your privacy. Thank you for your trust!