This page sets out the terms of sale for digital products and top-up services provided by Topuplist, in accordance with the Act on Specified Commercial Transactions.
Seller
HyperFighters Tech & Trade Limited
Company Registration Number
78208886
Operations Manager
HyperFighters Tech & Trade Limited
Address
Unit B26, 7/F, First Asia Tower, 8 Fui Yiu Kok Street, Tsuen Wan, New Territories, Hong Kong
Phone Number
+852 6367 4202
Phone Support Hours
Weekdays, 10:00–18:00 (Japan Time)
Email Address
service@topuplist.com
Website
https://topuplist.com
How to Contact Us
You can contact us via the email address or phone number above, or through the online chat on our website. Online chat is available 24 hours a day.
Products for Sale
Top-ups for in-game currency and game points; top-ups for livestreaming and social services; digital gift cards; game cards; and other digital products and services listed on individual product pages
Prices
Prices are displayed during checkout. Consumption tax is included in the displayed prices.
Additional Fees
There are no shipping fees for digital products. You are responsible for internet and communication charges, currency conversion fees charged by payment providers or card companies, foreign transaction fees, and any other fees. If we charge any additional fees, the amount will be displayed before you confirm your order.
Payment Methods
PayPay (planned), credit cards, debit cards, mobile wallets, QR code payments, bank transfers, and other payment methods displayed on the order screen
Payment Timing
Payments by PayPay, credit card, debit card, and mobile payment are processed when you place your order. For bank transfers and other payment methods with a payment deadline, please pay by the deadline shown on the order screen.
Order Validity Period
If a payment deadline is shown on the order screen, it applies. If payment is not completed by the deadline, your order may be canceled automatically.
Delivery Time
Direct top-ups and digital code products are usually delivered within 1–3 minutes after payment is confirmed. Products requiring individual verification or manual processing are generally delivered within 3 business days after the required information has been verified. Delivery may be delayed due to high demand, maintenance, or issues affecting the issuer or payment provider.
Delivery Method
Direct top-ups are applied to the game or service account you specify. Digital codes are delivered to your registered email address or made available on the order details screen. For assisted top-ups, our staff will process the top-up after verifying the required information listed on the product page.
Reviewing Your Order
You are responsible for accurately entering your UID, Player ID, server, region, account, email address, and any other order information. Please review all information before confirming your order.
Cancellations
As a general rule, orders cannot be changed or canceled after payment is complete and top-up processing, assisted top-up processing, or digital code issuance has begun. For orders that have not yet begun processing, please contact Customer Support.
Returns and Exchanges
Due to the nature of these products, we cannot accept returns, exchanges, transfers, or refunds requested by the customer after a top-up has been completed or a digital code has been revealed. The cooling-off system under the Act on Specified Commercial Transactions does not apply to mail-order sales.
Issues with Products or Inability to Deliver
If we are unable to deliver a product due to a system issue on our end, deliver a product that differs from your order, or if an unused digital code cannot be redeemed upon delivery, we will investigate and provide a replacement, exchange, or refund.
Deadline for Reporting Issues
For non-delivery, discrepancies with your order, or defects in an unused code upon delivery, please contact Customer Support within 7 days of delivery and provide your order number and details of the issue.
Orders with Incorrect Information
If the UID, server, region, account, or other information you entered is incorrect and the top-up is successfully completed based on that information, the transaction cannot be canceled, and you will not be eligible for a refund or redelivery.
Refund Method
If a refund is approved, it will generally be issued to the payment method used for the order. Refunds cannot be issued to a different account or payment method.
Refund Timing
Once we approve a refund, we will generally process it within 7 business days. The time it takes for the refund to appear depends on the payment provider. Refunds to credit cards may take up to approximately 30 business days, depending on the card issuer's processing. Refunds for PayPay payments are subject to PayPay's processing methods and timelines.
Sales Quantity
Any limits on sales quantity, number of purchases, stock, or transaction amount will be shown on the relevant product page or order screen.
Age Restrictions
In Japan, people under 18 cannot purchase products. If you use the service from another country or region, you must have reached the age of majority under the laws of your country or region of residence.
Terms of Use and Regional Restrictions
Available countries and regions, game servers, platforms, account types, currencies, expiration dates, and other conditions vary by product. Please review the terms of use on each product page before purchasing.
System Requirements
To use a product, you need a valid account for the relevant game or service, a compatible device, a compatible application, and an internet connection.
Subscriptions and Automatic Renewal
Unless otherwise stated on the product page, products on this site are one-time purchases and do not automatically renew or incur recurring charges. Products with a specified usage period will become unavailable when the stated period ends.
Statutory Rights
The cancellation, return, and refund terms on this page do not affect any rights you may have under applicable consumer protection laws that cannot be excluded or restricted.