StarMaker Withdrawal Guide: Can Singers Cash Out Gifts and Rewards?

Support StarMaker Singers and Hosts with Topuplist
Viewers can recharge StarMaker Coins on Topuplist and use them for supported live gifts, room interactions and creator support. Topuplist currently supports StarMaker Global Server accounts through direct SID recharge.
Only the recipient’s numeric StarMaker SID is required. Never provide a StarMaker password, email password or verification code.
Recharge StarMaker Coins on Topuplist
Can StarMaker singers cash out gifts? The answer depends on the account.
A regular StarMaker user cannot assume that Coins or virtual gifts can be converted directly into cash. Only accounts enrolled in an eligible Host, Creator or Agency reward program may have access to settled earnings and a withdrawal function.
StarMaker’s official app listings confirm that the platform supports Live broadcasts, Live Duets, Party Rooms, in-app purchases and social music communities. However, the publicly accessible official pages reviewed for this guide do not publish one global gift-to-cash rate, minimum withdrawal amount or universal payout method. These details must be checked inside the user’s current Income, Host Center, Wallet or Agency settlement page.
The most important distinction is:
Coins are purchased by viewers.
Gifts are virtual items sent in supported rooms.
Gift or contribution values may be used for activity or rankings.
Host rewards may be calculated for eligible accounts.
Settled or withdrawable balance is the amount that may qualify for cash-out.
Can Every StarMaker Singer Withdraw Money?
No. Recording songs, receiving likes or joining Party Rooms does not automatically activate a cash-out account.
StarMaker’s public App Store description promotes karaoke recording, Live broadcasting, Live Duets and Party Rooms, but it does not state that every singer or broadcaster receives cash-out access.
Singing on StarMaker Is Not the Same as Being a Paid Host
A user may be able to:
Record and publish covers
Join Party Rooms
Create social rooms
Participate in Live Duets
Receive comments and likes
Appear in room activities
without being enrolled in a Host reward program.
Cash-out eligibility is more likely when the account shows features such as:
Host Center
Creator Center
Income
Earnings
Rewards
Settlement
Withdrawable Balance
Withdraw
Menu names vary by region, program and app version.
StarMaker Coins, Gifts, Rewards and Cash Explained
StarMaker displays several values that can look financially similar but serve different purposes.
The App Store lists Coin packages as consumable in-app purchases, while Topuplist describes StarMaker Coins as virtual currency used for gifts, interaction effects, room items and creator support. This means Coins should not be treated like money stored in a bank account.
Can Purchased StarMaker Coins Be Withdrawn?
Purchased Coins are intended for platform spending.
They can be used for supported purposes such as:
Sending live gifts
Supporting singers or hosts
Purchasing room items
Using interaction effects
Joining eligible platform activities
A Coin balance should not be confused with creator income. Buying Coins and withdrawing Host rewards are separate processes.
Do Singers Receive the Full Value of Viewer Coins?
Do not assume so.
For example, when a viewer spends 1,000 Coins, the receiving account may see:
A gift animation
Contribution points
Event progress
Host reward units
Estimated earnings
These figures do not necessarily equal the retail amount originally paid for the Coins.
The public StarMaker product pages reviewed for this article do not disclose a global one-to-one Coin-to-cash conversion. (App Store)
Gift Score vs Withdrawable Balance
A room displaying 100,000 points does not mean the user can withdraw 100,000 Coins or an equivalent cash amount.
The number might represent:
Gift contribution
Room popularity
PK score
Event ranking
User experience
Family contribution
The amount that matters for cash-out should be explicitly labeled Settled, Available or Withdrawable.
How Do StarMaker Gifts Become Withdrawable Rewards?
A typical reward flow may work as follows.
Step 1: A Viewer Purchases Coins
The viewer obtains Coins through an eligible in-app purchase or recharge channel.
Topuplist currently supports direct SID recharge for StarMaker Global Server accounts. Its product page states that users select a package, enter the numeric SID and receive Coins automatically after successful processing. (Topuplist)
Step 2: The Viewer Sends a Gift
The viewer sends a gift to a selected:
Live broadcaster
Party Room singer
Room host
PK participant
Event contestant
Selecting the correct recipient matters because Party Rooms and group events may contain several active users.
Step 3: StarMaker Records the Interaction
The receiving account may see the gift under:
Gift records
Contributor lists
Room activity
Event records
Estimated rewards
Host income
Step 4: Eligible Rewards Enter Pending Status
Before a reward becomes available, it may be checked for:
Recipient eligibility
Transaction validity
Event timing
Host-task completion
Agency conditions
Account compliance
Payment reversals
Step 5: Rewards Are Settled
Approved amounts may move from an estimated or pending total into a settled balance.
Step 6: The Host Requests Withdrawal
The account may need to satisfy:
Current minimum balance
Identity verification
Supported country
Valid payout account
Account-in-good-standing requirements
Agency settlement conditions
The exact rules are account-specific because StarMaker does not publish a universal public withdrawal schedule on its main app pages.
Who Is Eligible for StarMaker Withdrawal?
Possible eligible account types may include:
Approved Live Hosts
Agency Hosts
Eligible creators
Official campaign participants
Accounts with an active income dashboard
Accounts that have completed payout verification
This does not mean every account in these categories will have identical rules.
Account Eligibility
Check whether the account has:
A Host or Creator dashboard
Gift-income records
Pending and settled balances
Identity-verification controls
A withdrawal button
An Agency settlement page
Country and Region Eligibility
Withdrawal availability may differ because of:
Regional Host programs
Local payout-provider support
Currency availability
Identity-verification rules
Tax or payment requirements
Agency operations
Do not change the account country or submit another person’s identity simply to access a payment option.
Identity Verification
A withdrawal process may request:
Legal name
Date of birth
Government-issued identification
Selfie verification
Phone or email confirmation
Bank or wallet details
Tax information
The legal name should generally match the receiving financial account.
Account Standing
Rewards may be held when an account has:
An unresolved security review
Suspicious gift transactions
Payment disputes
Identity inconsistencies
Serious policy violations
Ownership disputes
How to Check Whether Your StarMaker Account Can Withdraw
Follow these steps:
Open StarMaker.
Confirm that you are using the correct account.
Tap Me or open your profile.
Look for Host Center, Creator Center, Wallet, Income or Earnings.
Open the reward or settlement section.
Check whether a Withdraw or Cash Out option appears.
Review the displayed verification and minimum-balance rules.
If the account only shows a Coin balance, it may not have access to creator withdrawals.
Why Is the Withdrawal Button Missing?
Possible reasons include:
The account is not enrolled in an earning program
Host rewards are unavailable in the region
Identity verification is incomplete
The balance has not reached the current minimum
All rewards are still pending
The Agency controls settlement
The account is being reviewed
The menu moved after an update
StarMaker’s official app listing directs users to its in-app feedback function and lists [email protected] as a customer-support address.
How to Withdraw StarMaker Rewards Step by Step
Step 1: Check the Correct Balance
Use the figure labeled:
Withdrawable
Available
Settled
Eligible Balance
Do not use:
Total Coins
Gift score
Contribution points
PK score
Estimated rewards
Monthly target value
Step 2: Check the Current Minimum Withdrawal
The publicly available official StarMaker pages reviewed for this article do not list one worldwide minimum withdrawal amount. (App Store)
Use the minimum displayed in:
The current withdrawal page
Host Center
Agency settlement terms
An official in-app notice
A response from official support
An old YouTube video or social-media screenshot may refer to another region, currency or Host program.
Step 3: Complete Identity Verification
Before submitting, make sure:
The name is accurate
The document is valid
Images are clear
The date of birth is correct
The payout account belongs to the permitted recipient
Agency information matches the contract
Step 4: Add a Supported Payout Method
Only use payment methods shown on the current account.
Possible account-specific options may include:
Bank transfer
Digital wallet
Regional payment provider
Agency-managed payout
Another locally supported channel
Do not assume that PayPal, Payoneer or any particular bank is supported globally.
Step 5: Enter the Withdrawal Amount
Review:
Minimum amount
Maximum amount
Available balance
Processing fee
Currency
Exchange rate
Estimated amount received
Step 6: Submit the Request
Complete any official verification inside:
StarMaker
The supported payout provider
The user’s bank or wallet
Do not send an OTP to a recruiter or private seller.
Step 7: Save the Withdrawal Information
Keep:
Withdrawal ID
Submission date
Requested amount
Currency
Payout method
Estimated completion date
Screenshot of the status
What Is the Minimum StarMaker Withdrawal Amount?
There is no reliable public number that can be applied to every StarMaker singer.
The minimum may depend on:
Account type
Country
Currency
Host program
Agency agreement
Payout provider
Current platform rules
Total Rewards vs Eligible Balance
Suppose the account shows:
Total contribution: 50,000
Estimated rewards: $80
Pending rewards: $60
Withdrawable balance: $20
Only the $20 withdrawable balance should be compared with the current minimum.
This example explains the difference between balances and is not an official StarMaker conversion.
StarMaker Withdrawal Methods
The options shown to one user may not appear for another.
Bank Transfer
Check:
Account-holder name
Account or IBAN number
Bank name
Routing or SWIFT details
Receiving currency
International fees
Digital Wallet
Check:
Whether the wallet is supported
Whether it is verified
Whether its country matches
Whether the legal name matches
Whether it can receive the payout currency
Agency-Managed Payout
Some Hosts may receive payments through an Agency rather than through a direct StarMaker withdrawal button.
The contract should explain:
Who receives the original settlement
The Host’s percentage
Agency deductions
Payment date
Minimum payout
Payment method
Tax handling
Exit settlement
StarMaker Withdrawal Fees, Currency and Taxes
The final amount received may be lower than the available balance.
A general calculation is:
Amount Received = Withdrawable Balance − Payment Fees − Agency Share − Taxes − Currency Costs
This is an explanatory formula, not a fixed StarMaker fee structure.
Possible Deductions
Payment-provider fee
Bank-transfer fee
Agency commission
Currency conversion
Intermediary-bank fee
Applicable tax withholding
Currency Conversion
Check whether:
The income dashboard uses USD
The withdrawal request uses another currency
The receiving bank converts the payment
A conversion fee applies
An intermediary bank deducts a fee
Tax Records
Depending on local law, Host rewards may need to be reported as creator, service or self-employment income.
Hosts should save:
Monthly earning statements
Withdrawal receipts
Agency statements
Bank records
Payment fees
Currency-conversion records
For country-specific tax treatment, consult a qualified local adviser.
How Long Does StarMaker Withdrawal Take?
There is no publicly documented global processing time on StarMaker’s main official app pages. (App Store)
Processing can vary because of:
First-time verification
Payment method
Country
Currency
Agency schedule
Weekend or public holiday
Payment-provider review
Security screening
Large payout amount
Use the estimated arrival date shown when the withdrawal request is submitted.
StarMaker Withdrawal Status Explained
Pending
Pending may indicate:
Identity review
Payment-provider review
Agency settlement
Fraud-prevention checks
Weekend processing
A system backlog
Processing
Processing usually means the payout request has moved beyond initial submission but has not necessarily reached the receiving bank or wallet.
Completed
Completed may mean that StarMaker or the Agency has marked the payment as sent. The receiving provider may still require additional processing time.
Why Is My StarMaker Withdrawal Pending?
First Withdrawal Review
A first request may trigger extra verification.
Identity Information Is Being Checked
A blurred, expired or mismatched document may delay approval.
Agency Settlement Is Not Complete
Agency Hosts may need to wait until the current weekly or monthly settlement period closes.
Large or Unusual Request
A payout that differs significantly from previous activity may receive additional review.
Weekend or Holiday
Banks, wallets and Agency finance departments may not process payments on the same schedule every day.
What to Do
Read the current status notice.
Check the estimated completion date.
Confirm identity verification.
Review payment information.
Ask the Agency for its written settlement date.
Contact support after the displayed processing window has passed.
Do not repeatedly cancel and resubmit a pending request unless instructed.
Why Did My StarMaker Withdrawal Fail?
Incorrect Legal Name
Do not use a stage name where a payout page requires a legal name.
Unsupported Payment Method
A wallet available in one country may not be available in another.
Expired Identity Document
Renew the document before resubmitting.
Balance Below the Minimum
Check the settled balance rather than the total gift or estimated-reward value.
Withdrawal Completed but Money Not Received
Check the Receiving Account
Confirm:
Correct bank or wallet
Correct account number
Correct legal name
Correct payout currency
Correct Agency recipient
Check Provider Processing Time
A Completed status may indicate that the sender has released the payment, not that the recipient’s financial institution has finished processing it.
Check Fees and Currency
The payment may:
Arrive in another currency
Appear under a payment-processor name
Be reduced by fees
Require an intermediary bank
Be split from another settlement
Contact the Correct Party
Recommended order:
Check the payout provider or bank.
Contact the Agency if it controls settlement.
Contact official StarMaker support.
Prepare:
Withdrawal ID
Requested amount
Currency
Completion date
Payout method
Screenshots
Bank or wallet statement
Gifts Received but No Withdrawable Balance
A gift may appear in a room without immediately increasing cash-out funds.
The Gift Went to Another Recipient
In Party Rooms, it may have been sent to:
The room owner
The current microphone user
A duet partner
A PK opponent
Another event contestant
The Gift Was Not Cash-Eligible
It may have been:
A free gift
A promotional item
A ranking-only gift
An event contribution
A non-cash reward
The Reward Is Still Pending
Recent activity may not have completed settlement.
Host Requirements Were Not Completed
An Agency or Host program may require:
Valid live hours
Valid live days
Monthly targets
Activity tasks
Account compliance
The Account Is Not Earnings-Eligible
Receiving gifts and having withdrawal access are separate account conditions.
Agency Withdrawal vs Direct StarMaker Withdrawal
Direct Withdrawal
The account itself displays:
Earnings
Available balance
Withdrawal method
Payout status
The Host manages the request directly.
Agency Settlement
The Agency may:
Receive the platform settlement
Calculate the Host share
Deduct commission
Pay Hosts on a fixed schedule
Provide a monthly statement
Questions to Ask an Agency
Does StarMaker pay me directly or through the Agency?
What percentage is deducted?
When does settlement occur?
What is the minimum payout?
Which payment method is used?
Are transfer fees deducted?
Can I see the original settlement statement?
What happens to pending income if I leave?
Agency Warning Signs
Avoid an Agency that:
Refuses to provide written terms
Changes the commission without notice
Requests a private “withdrawal unlocking” fee
Asks for the StarMaker password
Requests an SMS OTP
Claims earnings are frozen until Coins are purchased
Guarantees instant cash-out
StarMaker Withdrawal Scams to Avoid
Coin-to-Cash Conversion Websites
Avoid websites claiming they can convert a normal viewer Coin balance into cash.
Topuplist provides Coin recharge and digital delivery; it is not a StarMaker Host withdrawal service. Its product page describes Coins as virtual resources used for gifts and interactions.
Withdrawal Unlocking Fees
Do not send money to an individual who claims a private payment is needed to release Host earnings.
Password and OTP Requests
Never give an Agency, buyer or “support agent”:
StarMaker password
Email password
SMS code
Banking password
Card PIN
Remote access to your phone
StarMaker’s official support contact appears in its App Store listing, while Topuplist states that SID recharge requires no login password or verification code.
Fake Support Accounts
Verify the account through:
In-app feedback
Official StarMaker pages
The developer contact listed in the app store
A verified Agency profile
How Viewers Can Support StarMaker Singers
Viewers who want to support singers can recharge Coins and send eligible virtual gifts.
Topuplist currently offers StarMaker Global Server packages through SID recharge. Its product page states that the recipient’s numeric SID must be entered carefully because incorrect direct deliveries may not be recoverable.
How to Recharge on Topuplist
Open the Topuplist StarMaker recharge page.
Select a Coin package.
Enter the correct StarMaker SID.
Verify every digit.
Choose a payment method.
Complete payment.
Check the Coin balance in StarMaker.
Topuplist currently lists Visa, Mastercard, PayPal, Apple Pay and Google Pay among its supported payment channels. Availability may vary by country and checkout environment.
Direct top-ups are digital deliveries. Topuplist’s terms explain that delivered digital credits are generally irreversible after they are sent to the submitted account.
Frequently Asked Questions
Can StarMaker singers cash out gifts?
Only eligible Hosts, creators or Agency participants may be able to withdraw approved rewards. Receiving a gift does not automatically activate cash-out access.
Can regular StarMaker users withdraw money?
Not automatically. Check whether the account has an Earnings or Withdrawal page.
Can I convert StarMaker Coins into cash?
Purchased viewer Coins should not be treated as a withdrawable cash balance. They are virtual currency used for eligible in-app interactions.
What is the difference between gifts and rewards?
A gift is a virtual item sent by a viewer. A Host reward is a platform- or Agency-calculated benefit that may become eligible for settlement.
Where is the StarMaker withdrawal button?
Look in Me, Wallet, Host Center, Creator Center, Earnings or Income. The path varies by account.
What is the minimum withdrawal amount?
Use the amount displayed on the current withdrawal or Agency settlement page. There is no verified worldwide minimum on StarMaker’s public app pages.
Which withdrawal methods does StarMaker support?
Use only the methods displayed in your account or verified Agency system. Availability varies by region.
How long does withdrawal take?
Use the estimated processing period displayed when submitting. First requests and verification reviews may take longer.
Why is my withdrawal pending?
The request may be undergoing identity, payment, security or Agency settlement review.
Why was my withdrawal rejected?
Common causes include name mismatch, invalid payment information, unsupported method, insufficient settled balance or failed verification.
Why is the withdrawal option missing?
The account may not be eligible, the region may not support the program, rewards may still be pending or the Agency may manage payouts.
Why is my withdrawable balance lower than my gift total?
Gift totals may represent Coins, contribution points, PK score or estimated rewards rather than settled cash.
Can free gifts be withdrawn?
Do not assume so. Free or promotional gifts may provide engagement or event value without generating withdrawable rewards.
Can I withdraw without joining an Agency?
Possibly, depending on the account and region. Check whether direct earnings and withdrawal options appear in the app.
Can an Agency keep my StarMaker rewards?
The Agency’s rights and deductions should be defined in the written contract. Request settlement statements and verify unexplained deductions.
Is StarMaker income taxable?
It may be taxable depending on local law and personal circumstances. Save payment records and consult a local tax professional when necessary.
Final StarMaker Withdrawal Checklist
Before Requesting
Confirm account eligibility
Use the settled or withdrawable balance
Check the current minimum
Complete identity verification
Verify legal name
Verify payment details
Review fees and currency
Read Agency terms
After Submitting
Save the withdrawal ID
Record the estimated completion date
Do not create duplicate requests
Monitor the status
Save screenshots
Contact support after the stated period
Final Verdict: Can StarMaker Singers Cash Out Gifts?
Some eligible StarMaker Hosts, creators and Agency participants may be able to withdraw settled rewards.
However:
Regular singers do not automatically receive cash-out access.
Purchased Coins are not a normal cash balance.
Gifts do not convert directly into the same cash value.
Gift score and PK score are not the same as settled earnings.
Only a withdrawable balance should be used for a payout request.
Minimum amounts and payment methods vary by account and region.
Agency Hosts should review written commission and settlement terms.
Any service requesting passwords, OTPs or private unlocking fees should be avoided.
Viewers who want to support StarMaker singers can recharge Coins using the correct SID:

